【商务英语对话情景】【商务英语情景会话】中级——电话Telephone Calls ①

 

【情景对话】

A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。我是特蕾西，有什么需要我帮忙的吗?

B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please. B：你好，我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I"ll check to see if she is at her desk. May I tell her who is calling? A：稍等，我去看看她是否在办公室。请问您是哪位?

B: This is Bill Burton from Milford Insurance, I"m calling ___①___our meeting next Tuesday. B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I"ll check to see if she is available. A：谢谢你，伯顿先生。请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem. B：没问题。

A: I"m sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her? A：非常抱歉，詹金思小姐现在不在办公室。她去吃午饭了。您愿意给她留个口信吗？

B: Yes, please have her ____③____when she returns to the office. It"s best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799. B：好的，请她回办公室后给我来电话。如果今天下午3点以前能与我联系的话就再好不过了，打办公室电话635-8799就可找到我。

A: I"m sorry, I didn"t quite catch that, could you please repeat the number? A：对不起，我没跟上，您能再重复一下电话号码吗?

B: ____④____, my office number is 635-8799,Tell her to ask for extension 31. B：没问题。我办公室的电话是635-8799，然后再接31分机。

A: I"m sorry, Mr.Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct? A：伯顿先生，不好意思。我想确认一下您的名字是B-U-R-T-O-N吗?

B: Yes, and I represent Milford Insurance. B：是的，我是米尔福德保险公司的。

A: I will make sure Ms.Jenkins receives your message and returns your call before 3pm this afternoon. A：我会把您的口信告诉詹金思小姐，让她在今天下午3点以前给您回电话。

B: Thank you very much. B：非常感谢。

【单词】

1.director：主任
2.hold：不挂断电话，不走开
3.available：可取得联系的，有暇的
4.extension：（电话）分机
5.confirm：确认
6.represent：代表

【短语/词组】

1.at one’s desk 在办公室
2.away from one’s desk：没在办公室
3.get in touch with sb.：联系
4.reach sb.：找到某人

【填空】（答案ctrl+A反白可见）

1.in regards to:
2.leave a message：留口信
3.return my call：回电话
4. No problem

【商务英语对话情景】【商务英语情景会话】中级——电话Telephone Calls ①

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